Car mechanics want to help you fix your problem and have you back on the road as quickly as possible. In many cases, this is a lot easier said than done because clients have a difficult time explaining the issue to their mechanic. One of the most common things customers say is that they hear a sound coming from their car and while that may be the case, that description is not very helpful. FM Auto knows communication between a customer and mechanic can be tricky, especially when the driver is not familiar with car parts or lingo. Don’t worry, the following tips will help you explain your problem easily the next time you have to take your car to the mechanic.
- Try to be as specific as you can when describing the problem. While it can be challenging to come up with the right words, do your best to use the words that are relative to the issue and sound you are hearing to provide the mechanic with an idea of where to start diagnosing the problem.
- Take note on when the problem occurs and how often. For example, is it when you press on the brake pedal or while you’re accelerating or when the car is parked? Does it happen every time or once a day? Try to track if the problem occurs in specific weather conditions like when it rains or if it’s too hot as this too can make a difference. All of these details will help the mechanic solve the problem faster and avoid confusion.
- Try to track where in the car the problem is happening. Pay close attention to see if you hear the problem coming from the hood, the back of the car or somewhere on the side. Providing your mechanic with the location of the problem is extremely helpful.
Following these tips will make a world of difference for both you and your mechanic the next time your car has any issues. Providing these details will help the mechanic identify the problem much faster resulting in a quicker solution. Simply telling a mechanic that something is wrong will delay the process and keep you waiting for a much longer period of time. For any of your car-related needs, visit FM Auto – they will have your car fixed and help you be on your way out in no time!